The National Highway Survey collects public perspectives on, and satisfaction with, Highway and Transport Services in Local Authority areas. It is a unique, standardized, collaboration between Highway Authorities across the country enabling comparison, knowledge sharing, and the potential to improve efficiencies by the sharing of good practice.

It gives participating Authorities:

• A better understanding of how they are performing in the eyes of their public

• A consistent datum for setting service levels and a means of measuring the impact of service improvements

• Access to the best performers and the opportunity to learn from the good practice of others

• Full transparency of data for benchmarking purposes

The survey conducted by Dolphin engineers is precise and largely data oriented. The quality check team analyses the entire site personally and based upon the data gathered, the results are generated.